The PMO works with project leadership to cater our services to the unique needs of each project or initiative.

SERVICE 

DESCRIPTION 

RECOMMENDED FOR 

PROJECT MANAGEMENT 

  • Provides leadership, guidance, and delivery of project objectives from concept to completion. 
  • Works with project leadership to ensure successful project initiation, planning, execution, and closeout 
  • Clarifies expectations within a charter, create clear roadmaps and timelines, and engage the team to drive progress 
  • Measure successes and support a seamless transition to operational activities 
  • Mission-critical, system-wide, visible initiatives 
  • Long (>12 months) or short-term (<12 months) initiatives 

COMMUNICATIONS 

  • Provides expertise to create and implement a communication plan for all audiences impacted by a project 
  • Explains change to GCU audiences to reduce anxiety and help them understand the impact 
  • Creates a method for achieving objectives with a detailed communication plan 
  • Works closely with GCU’s Office of Public Affairs and Communications for ideas and implementation 
  • Launch of a new system, policy, process, or structure that  require effective communication to be successful 

CHANGE MANAGEMENT 

  • PMO considers change management activities into each project 
  • Is available as a separate, dedicated resource for projects involving transformational change, i.e., a fundamental shift of culture, behavior, or mindsets 
  • Helps the project lead assess readiness for impending changes, develop strategy, and deploy tactics to reduce resistance and support adoption of the project’s end result 
  • Change manager and communications lead identify and implement the most appropriate tactics to fit the needs of the project 
  • Large impact projects involving transformational change 

PROJECT PRE-PLANNING 

  • Provides support to define a project’s scope and plan or develop recommendations for execution 
  • Assists a project lead with risk assessment, outcome analysis, review of existing processes, rough timeline definitions, or development of an executable recommendation to use when the initiative becomes a project 
  • If your staff needs help assessing requirements or developing a project plan 
  • Need to fill skillset gaps or supplement available resources 

PROJECT COORDINATION 

  • Supports a functional lead by overseeing organizational tasks for a project 
  • Helps the functional lead to develop a timeline, create schedules, and oversee progress to make sure goals are met on time 
  • If your staff needs help keeping a project on task and on time 
  • Need to fill skill set gaps or supplement available resources 
  • Staff members use standardized document templates 
  • Portfolio status is regularly reviewed with the VP for Administration 
  • Project Teams sites are maintained by the PMO and co-owned with project leads 
  • Periodic feedback surveys are sent to project leads and sponsors 
  • Closeout feedback surveys are sent to team members at the end of a project 
  • The PMO maintains consistent practices across its project portfolio to ensure quality service: 
  • PMO STANDARD OPERATING PROCEDURES 
  • Download PDF of a detailed description of PMO Services. 
  • The PMO works with project leadership to cater our services to the unique needs of each project or initiative.